Cheru policy
Privacy Policy
Cheru handles information with care. This page explains what we collect, how it is used and how it is protected.
Information we collect
Cheru collects information you provide directly when you submit forms, request valuation, list property or contact us. This may include your name, phone number, email, property details and enquiry content. We also collect limited technical data to maintain platform performance and security.
How we use information
We use information to respond to enquiries, deliver requested services, improve the platform and maintain operational integrity. Data is used strictly in line with the purpose it was provided for.
Data handling
Access to personal information is restricted to authorised personnel with a legitimate need. Cheru applies practical administrative and technical safeguards to protect against misuse, loss or unauthorised access.
Cookies and storage
Cheru uses essential cookies and browser storage to support secure sessions, analytics continuity and core platform functionality. For more detail, refer to the Cookie Policy.
Your rights
You may request clarification, correction or deletion of your personal data where applicable. Requests are handled with reasonable care and within operational limits.
For privacy related enquiries, contact privacy@cheru.co.ke.